... Yes, all room reservations require a credit card guarantee. ...
How do I cancel my hotel reservation without a charge?
... To cancel your booking without incurring charges, please contact our Reservations Department at least 72 hours prior to your arrival.
Note that cancellations only apply to our best available rates as advance purchase rates are non-refundable. ...
What are the standard check-in and check-out times of the hotel?
... You can check-in from 14:00 and check-out at 12:00 ...
Is WiFi Internet access available?
... Yes, we have free WiFi in all areas ...
What types of rooms are available?
... We have 158 guest rooms. Here are the details: ...
King or Twin
Is there a safe deposit box available at the hotel?
... All guest rooms have an in-room safe, free-of-charge. ...
What proof of identification do I need to provide at check-in?
... Your passport or Identification Card if you are a Sri Lankan national, and your booking confirmation number. You may also be asked to present the credit card that was used to secure your reservation. ...
What if someone else booked for me and won't be joining on the trip?
... A photocopy of the credit card with the cardholder's signature and authorisation can be presented. ...